Shipping policy

Last updated: September 14, 2026

SPARKIO LLC, operating as SPARKIO GOODS, currently ships to addresses throughout the United States.

Free Standard Shipping

We offer free standard shipping on all orders delivered within the United States. No minimum purchase is required.

Order Processing

Orders are normally processed within 1–3 business days after payment is successfully authorized. Business days do not include weekends or U.S. federal holidays.

Once an order has shipped, customers will receive a shipping confirmation email containing tracking information when available.

Estimated Delivery Time

Standard delivery normally takes 3–7 business days after the order has been processed and shipped.

The estimated total time from order placement to delivery is approximately 4–10 business days.

Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, address errors, or other circumstances outside our reasonable control may affect delivery.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. Please contact us within 12 hours of placing an order if an address needs to be corrected.

We cannot guarantee changes after an order has entered processing or has shipped.

Lost, Delayed, or Marked-Delivered Packages

If an order appears delayed or is marked as delivered but cannot be located, please:

  1. Check the delivery location and surrounding area.
  2. Ask household members or neighbors.
  3. Contact the shipping carrier.
  4. Email us if the package still cannot be located.

We will assist with an eligible carrier investigation. SPARKIO GOODS is not responsible for packages lost due to an incorrect address supplied by the customer.

Contact

Email: support@sparkiogoods.com
Phone: +1 (570) 369-0747
Mailing address: 564 Versailles Ave, Tuscumbia, MO 65082, United States