Order Tracking
Last updated September 14, 2026
Customers can follow an order using the shipping confirmation sent to the email address provided at checkout.
How to Track an Order
1. Locate the shipping confirmation email from Soft Weave Goods.
2. Open the tracking link or copy the tracking number into the carrier’s official tracking page.
3. Allow up to 48 hours after the label is created for the first carrier scan to appear.
No Tracking Update
If tracking has not updated after 48 hours, or the package has remained at the same scan longer than expected, contact us with the order number. We will review the shipment and, when appropriate, open an inquiry with the carrier.
Order Help
For tracking assistance, email support@softweavegoods.com or call (541) 760-7857 during Monday-Friday, 9:00 AM-6:00 PM CT. Never post an order number, address, or tracking number publicly.