Privacy policy

Last updated September 14 2026

This Privacy Policy explains how SPARKIO LLC, operating as SPARKIO GOODS, collects, uses, retains, and discloses personal information when a person visits sparkiogoods.com, purchases a product, contacts us, or otherwise uses our services.

Information We Collect

· Contact and identity information, such as name, email address, telephone number, billing address, and shipping address.

· Order and transaction information, including products purchased, payment status, returns, refunds, and customer-service history.

· Account information when a customer creates or uses an account.

· Device and usage information, including IP address, browser type, device type, approximate location, cookie identifiers, and website interactions.

· Marketing preferences and interactions with messages or advertisements.

· Information voluntarily submitted through forms, reviews, surveys, or customer-support communications.

Payment information is processed by authorized payment providers. We generally do not directly store complete payment-card numbers or card security codes.

How We Use Information

· Process payments, fulfill orders, provide delivery information, and administer returns or refunds.

· Provide customer support and communicate about orders or service updates.

· Maintain accounts and personalize website functions.

· Detect fraud, unauthorized transactions, abuse, and security threats.

· Analyze and improve products, services, advertising, and website performance.

· Send marketing communications when permitted and manage communication preferences.

· Comply with legal, tax, accounting, regulatory, and recordkeeping obligations.

· Enforce our policies and establish, exercise, or defend legal claims.

How We Disclose Information

We may disclose necessary information to Shopify and hosting providers; payment processors; suppliers, warehouses, fulfillment partners, and carriers; analytics, advertising, email, and customer-support providers; fraud-prevention and security providers; professional advisers; and government authorities when legally required. Information may also be transferred in connection with a merger, financing, acquisition, reorganization, or sale of business assets.

We do not sell personal information for money. Certain analytics or advertising activities may be treated as selling, sharing, or targeted advertising under some privacy laws. Where applicable, individuals may exercise the corresponding opt-out rights.

Cookies and Tracking

We and our providers use cookies and similar technologies to operate the store, remember preferences, measure traffic, prevent fraud, and support advertising. Available choices are described in our Cookie Policy and any cookie-consent controls displayed on the website.

Data Retention and Security

We retain information only as reasonably necessary for the purposes described above, including customer service, fraud prevention, tax and accounting duties, dispute resolution, and legal compliance. We use reasonable administrative, technical, and organizational safeguards, but no electronic system is completely secure.

Privacy Rights

Depending on location and applicable law, an individual may have rights to request access, correction, deletion, or a portable copy of personal information; opt out of certain targeted advertising, selling, or sharing; withdraw consent; or appeal a privacy-request decision. We will not unlawfully discriminate against a person for exercising an applicable privacy right.

Submit a privacy request to support@sparkiogoods.com. We may request information reasonably necessary to verify identity and authority. An authorized agent may submit a request where permitted by law, subject to verification.

Marketing and Children

Promotional emails may be discontinued through the unsubscribe link in the message. Order and service communications may still be sent. Our store is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

International Processing and Policy Changes

Service providers may process information in locations different from the customer’s residence, subject to applicable safeguards. We may revise this policy to reflect operational or legal changes. The updated version will be posted with a revised date.