Order Cancellation Policy

Last updated September 14 2026

A cancellation or address-change request must be submitted within 12 hours after the order is placed by emailing support@sparkiogoods.com. Include the order number and the requested action.

We will make a reasonable effort to honor the request, but cancellation is not guaranteed once payment verification, processing, fulfillment, or shipment has begun. After shipment, the customer may request an eligible return under the Return and Refund Policy.

If SPARKIO GOODS cancels a paid order, the affected amount will be returned to the original payment method. Refund posting time may depend on the customer’s financial institution.